More Than a Partner. An Ally in Business.
Campbell Alliance has assisted hundreds of clients tackle their most strategic challenges over the years. Our client list includes executives at all of the world's top-20 pharmaceutical and biotech companies, as well as hundreds of emerging and midsize firms. In addition, we have supported numerous medical device and diagnostics companies.
CAMPBELL ALLIANCE'S CLIENT SATISFACTION SURVEY
We're focused on your goals, and at Campbell Alliance, we're serious about meeting them. So with every project we undertake, a comprehensive assessment of our clients' satisfaction is a key part of the process. Your ratings of our performance help us continually improve our communication techniques, levels of service, and project management. And with a fine-tuned approach to solutions, we're able to foster high-value, lasting business relationships. Over 90% of our business involves returning, long-term clients. Their loyalty reflects our commitment to a lasting relationship.
- Initiated in 2003
- Average Score: 9.4 out of 10
- Average Response Rate: 81%
- Top-to-bottom review, from CEO to project teams
- Survey evaluates:
- Focus on Client Objectives
- Issue Resolution
- Quality of Deliverables
- Delivery of Results
To learn more about our client satisfaction survey program, download this brochure.